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Getting Started
New to Genpire? Start here — what the platform does, how to create your first tech pack, and what to bring.
Tech Packs & Specifications
Generate, edit, review, and export tech packs — measurement specs, bills of materials, and factory-ready formats.
AI Design & Prompting
Get the most out of the AI — prompt quality, regeneration, reviewing recommendations, and how Genpire handles ambiguity.
Manufacturers & Sourcing
Connect your project to a manufacturer — matching, RFQs, supplier communication, and getting sourcing-ready.
Materials, BOM & Compliance
Materials, bills of materials, testing, sustainability, and compliance — CPSIA, OEKO-TEX, REACH, labeling, and packaging.
Revisions & Approvals
Version control for your tech packs — revisions, comparing versions, approvals, and sharing review links.
Account, Billing & Plans
Manage your account — how credits work, plan limits, upgrades, usage history, and invoices.
Troubleshooting & Support
Fix common issues — upload errors, failed exports, missing images, slow generations, and how to contact support.
Popular articles
Contacting Genpire Support: What to Include in Your Request
Even with the best tools, sometimes you hit a snag. It happens! We're here to help you get back to creating. Before you reach out, it’s always a good idea to have a quick search through our Help Center. You might find your answer right away. If yo...
I'm Not Receiving Email Notifications from Genpire
It's frustrating when you're expecting an important message and it just doesn't show up. We get it. If you're not seeing emails from Genpire, let's walk through a few common culprits to get things sorted out. Most of the time, it's a quick fix.
Why Did My Tech Pack Generation Fail?
It can be frustrating when your tech pack generation hits a snag, but don't worry—it's almost always a quick fix. When a generation fails or the result isn't what you expected, it usually comes down to the AI needing a little more clarity. Let's w...
Inviting Team Members to Your Genpire Workspace
Bringing a product to life is rarely a solo mission. It’s a team sport, and getting everyone on the same page is crucial. So, can you invite your collaborators into your Genpire workspace? Absolutely. Getting your team access allows everyone to wo...
Updating Your Profile and Account Settings
Keeping your Genpire account details and brand assets up to date is a simple but powerful way to streamline your creation process. When everything is current, you can move from idea to tech pack that much faster. It all happens right in your Creat...
When to Regenerate vs Revise a Tech Pack
So, you've got your first tech pack from Genpire—fantastic! But what happens when you need to make a change? You're looking at two main paths: making a targeted revision or starting fresh with a regeneration. Knowing which to choose can save you a...
Approving a Sample: What to Look For Before Going to Production
That moment is finally here. A box lands on your doorstep containing the very first physical version of your idea. It’s a huge milestone! But before you pop the champagne and authorize a full production run, there’s one critical step left: approvi...
Product Safety and Compliance Basics for Independent Founders
Diving into the world of product creation is exhilarating, but there's a serious topic we need to talk about: product safety and compliance. It might not be the most glamorous part of your journey, but getting it right is non-negotiable. Think of ...
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