Find guides, tutorials, and answers to get the most out of Genpire.
New to Genpire? Start here — what the platform does, how to create your first tech pack, and what to bring.
Generate, edit, review, and export tech packs — measurement specs, bills of materials, and factory-ready formats.
Get the most out of the AI — prompt quality, regeneration, reviewing recommendations, and how Genpire handles ambiguity.
Connect your project to a manufacturer — matching, RFQs, supplier communication, and getting sourcing-ready.
Materials, bills of materials, testing, sustainability, and compliance — CPSIA, OEKO-TEX, REACH, labeling, and packaging.
Version control for your tech packs — revisions, comparing versions, approvals, and sharing review links.
Manage your account — how credits work, plan limits, upgrades, usage history, and invoices.
Fix common issues — upload errors, failed exports, missing images, slow generations, and how to contact support.
Even with the best tools, sometimes you hit a snag. It happens! We're here to help you get back to creating. Before you reach out, it’s always a good idea to have a quick search through our Help Center. You might find your answer right away. If yo...
It's frustrating when you're expecting an important message and it just doesn't show up. We get it. If you're not seeing emails from Genpire, let's walk through a few common culprits to get things sorted out. Most of the time, it's a quick fix.
Hitting a snag while uploading your designs is super frustrating, we get it. But don't worry, it's usually a quick fix. When an image or file won't upload on the "Upload Your Designs" tab, the problem almost always comes down to one of a few commo...
So, you’ve generated your first tech pack, but it looks a little... sparse. Maybe the Bill of Materials (BOM) is missing, or the size specifications you were expecting just aren't there. First off, don't worry. This is a pretty common situation, e...
It can be frustrating when your tech pack generation hits a snag, but don't worry—it's almost always a quick fix. When a generation fails or the result isn't what you expected, it usually comes down to the AI needing a little more clarity. Let's w...
Bringing a product to life is rarely a solo mission. It’s a team sport, and getting everyone on the same page is crucial. So, can you invite your collaborators into your Genpire workspace? Absolutely. Getting your team access allows everyone to wo...
Keeping your Genpire account details and brand assets up to date is a simple but powerful way to streamline your creation process. When everything is current, you can move from idea to tech pack that much faster. It all happens right in your Creat...
It’s easy to keep tabs on your Genpire plan. All the tools you need to manage your subscription—whether you're looking to scale up, dial things back, or just check on your payment history—are right inside your account settings.
Our team is here to help you get the most out of Genpire.