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Help CenterAccount, Billing & Plans

Account, Billing & Plans

Manage your account — how credits work, plan limits, upgrades, usage history, and invoices.

Help Contents

  • Inviting Team Members to Your Genpire Workspace
  • Updating Your Profile and Account Settings
  • Managing Your Subscription Plan
  • Understanding Your Credit Balance and How to Top Up
  • How to Create and Set Up Your Genpire Account

5 articles

Account, Billing & Plans

Inviting Team Members to Your Genpire Workspace

Bringing a product to life is rarely a solo mission. It’s a team sport, and getting everyone on the same page is crucial. So, can you invite your collaborators into your Genpire workspace? Absolutely. Getting your team access allows everyone to wo...

May 19, 2026
1 min read
Account, Billing & Plans

Updating Your Profile and Account Settings

Keeping your Genpire account details and brand assets up to date is a simple but powerful way to streamline your creation process. When everything is current, you can move from idea to tech pack that much faster. It all happens right in your Creat...

May 19, 2026
1 min read
Account, Billing & Plans

Managing Your Subscription Plan

It’s easy to keep tabs on your Genpire plan. All the tools you need to manage your subscription—whether you're looking to scale up, dial things back, or just check on your payment history—are right inside your account settings.

May 19, 2026
1 min read
Account, Billing & Plans

Understanding Your Credit Balance and How to Top Up

Credits are the fuel for your product ideas on Genpire, and keeping an eye on your balance is super straightforward. You can find your current credit total in a couple of key places. The main spot is in your **Account & Billing** section—think of ...

May 19, 2026
1 min read
Account, Billing & Plans

How to Create and Set Up Your Genpire Account

Welcome to Genpire! We're excited to help you bring your vision to life. Getting your account up and running is the first, simple step on that journey. It's a quick process designed to get you from sign-up to creating in just a few minutes.

May 19, 2026
1 min read

All Topics

Getting Started
  • What does Genpire actually do?
  • How do I create my first tech pack in 10 minutes?
  • What inputs do I need before starting a project?
  • Can I use Genpire if I only have a rough idea?
  • What happens after I finish my first project?
Tech Packs & Specifications
  • Downloading and Sharing Your Tech Pack with Manufacturers
  • Understanding Tech Pack Statuses: Draft, Published, and Catalog
  • Editing and Updating Your Tech Pack After Generation
  • Navigating Your Tech Packs: Dashboard, Tabs, and Views
  • How to Generate Your First Tech Pack on Genpire
  • What Is a Tech Pack and Why Do You Need One?
AI Design & Prompting
  • Understanding Credits and How Generation Uses Them
  • What Is the Brand DNA Toggle and How Does It Work?
  • Uploading Reference Images and Designs
  • Using the 'Describe Your Product' Tab Effectively
  • How Genpire's AI Turns Your Product Idea Into a Tech Pack
Manufacturers & Sourcing
  • What Happens After You Submit a Quote Request?
  • Choosing the Right Shipping Method: Air, Sea, or Land
  • Understanding Minimum Order Quantities (MOQs)
  • Sample Orders vs Quantity Orders: What's the Difference?
  • How to Request a Quote (RFQ) on Genpire
Materials, BOM & Compliance
  • Product Safety and Compliance Basics for Independent Founders
  • Labeling and Packaging Requirements for Consumer Goods
  • Specifying Materials in Your Tech Pack
  • What Is a Bill of Materials (BOM) and Why It Matters
Revisions & Approvals
  • When to Regenerate vs Revise a Tech Pack
  • Approving a Sample: What to Look For Before Going to Production
  • Tracking Revision History on Your Tech Pack
  • How to Request Revisions to a Tech Pack
Account, Billing & Plans
  • Inviting Team Members to Your Genpire Workspace
  • Updating Your Profile and Account Settings
  • Managing Your Subscription Plan
  • Understanding Your Credit Balance and How to Top Up
  • How to Create and Set Up Your Genpire Account
Troubleshooting & Support
  • Contacting Genpire Support: What to Include in Your Request
  • I'm Not Receiving Email Notifications from Genpire
  • I Can't Upload My Image — File Format and Size Troubleshooting
  • My Tech Pack Is Missing Fields or Looks Incomplete
  • Why Did My Tech Pack Generation Fail?

Still need help?

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